Dispatch Officer

About the Client:

Our client is a leader in automotive performance electronics, known globally for their innovation and high-performance solutions. With a strong commitment to quality, customer satisfaction, and continual improvement. They provide a dynamic and collaborative workplace environment where employees are empowered to succeed.




About the Role:

We're seeking a reliable and detail-oriented Dispatch Officer to join the warehouse team in Prestons. You will be responsible for picking, packing, and dispatching domestic and international orders efficiently and accurately, while upholding the company's high standards of customer service and operational excellence.




Key Responsibilities:

• Oversee the packing and shipment of domestic and international customer orders
• Manage dispatch of inventory and subsidiary orders
• Ensure all orders are shipped within required timeframes and escalate delays
• Maintain high accuracy in order fulfilment as per KPIs
• Keep the dispatch area clean, organised, and efficient
• Liaise with freight providers including UPS, DHL, OpenFreight, TOLL, and StarTrack
• Provide general product information to customers at point of collection
• Maintain and build product knowledge and proficiency in systems such as Netsuite and Confluence
• Follow all company policies and procedures
• Assist with other warehouse and administration tasks as required

Benefits and Perks:

• Be part of a globally recognised performance automotive brand
• Staff Discounts on Products as well as use of Company Equipment for Personal Use
• Supportive and collaborative team culture
• Ongoing training and development opportunities
• Onsite parking available
• Opportunity to develop product knowledge in a niche industry

The Successful Candidate Will Have:

• Previous warehouse experience, preferably in pick/pack and dispatch roles
• Strong organisational and time management skills
• High level of accuracy and attention to detail
• Reliable, punctual, and team-oriented attitude
• Good understanding of the automotive or performance industry is desirable
• Proficient in English and basic computer systems (Microsoft Office, Netsuite)
• Physically capable of performing manual tasks (lifting, bending, standing)

If you are a car enthusiast and have the experience required to perform this role, Please, Apply Now!

Or, Feel free to give us a call on 1300 004 672 for a confidential discussion.




Upon applying to this advert, you will receive an email invitation from our Virtual Assistant, Ellie. She will guide you through essential screening questions related to the role. Completing this step will fast track your application to the next stage.




Kindly note that we value the time taken by all applicants for this position. However, only shortlisted candidates will be contacted due to time constraints.