Customer Service Consultant

About the Role
Join a leading Australian-owned manufacturer in this exciting Part-time Customer Service role based in Newcastle. You'll be the face of the brand, working with both retail and trade customers to build strong, long-term relationships. This is a fantastic opportunity to combine customer service, sales, and technical knowledge while growing your career in a stable and respected industry.

Key Responsibilities

• Build and maintain lasting relationships with clients
• Provide tailored product advice based on customer briefs and needs
• Prepare accurate quotations from plans, schedules, and inspections
• Educate customers on the product range and brand values
• Follow up on leads and ensure a smooth customer experience
• Continuously develop your product knowledge to stay ahead

Benefits and Perks

• Work with a leading Australian manufacturer
• Career growth and development
• Strong team support and training
• Engage with both retail and trade clients

The Successful Candidate

• Must be available to work Fridays and Saturdays
• Previous experience in customer service or sales (preferred)
• An understanding of the construction industry or a strong willingness to learn
• Solid administrative and data entry skills
• Strong communication and relationship-building abilities

If you are looking for ongoing, stable work with an opportunity to secure a permanent employment contract and you are committed and reliable, please apply now!

Or, Feel free to give us a call on 1300 004 672 for a confidential discussion.

Upon applying to this advert, you will receive an email invitation from our Virtual Assistant, Ellie. She will guide you through essential screening questions related to the role. Completing this step will fast track your application to the next stage.

Kindly note that we value the time taken by all applicants for this position. However, only shortlisted candidates will be contacted due to time constraints.