Our News
Keeping you up to date with Impact and industry news and updates
Mastering Behavioural Interview Questions : Your Guide To Success
Behavioural interview questions are a staple in the hiring process. They help employers understand how you’ve handled various situations in the past, which can be a good indicator of how you’ll perform in the future. Here’s how to tackle them effectively: What Are Behavioural Interview Questions? Behavioural interview questions focus
How to Write a Resignation Letter
You’ve thought it through and decided it’s time to move on from your job. Whether you’re leaving for a better opportunity, to chase other goals, or to escape a less-than-ideal work environment, it’s crucial to resign graciously. Quitting your job can be daunting. While you may be looking forward to
Casual Employment – Benefits and Entitlements
The latest statistics by the Australian Bureau of Statistics show that casual employees make up more than 20% of all employees in Australia. A definition of casual employee was first introduced to the Fair Work Act 2009 (the Act) on 27 March 2021. When first introduced, the definition required consideration
Virtual Interviews: 5 Key Tips to Prepare for Them
With the rise of remote work and global connectivity (especially in the wake of Covid-19), virtual interviews have become a staple in the hiring process for many companies worldwide. Preparing for a virtual interview requires a unique set of skills to ensure you shine brightly on screen. Whether you’re
What Are the True Secrets to Building a Strong Team? (3 Tips from Recruitment Experts)
What Are the True Secrets to Building a Strong Team? (3 Tips from Recruitment Experts) When it comes to team building, there are countless aspects that should be considered. We should know – as recruitment experts, we’re essentially professional team builders! It would be impossible to include all the secrets to
3 Reasons Why the “Walkthrough” is Such a Crucial Part of the Recruitment Process
We’re not going to lie, as recruiters, sometimes it’s a struggle to find the perfect placement for every role, and vice versa. The often-overlooked “walkthrough” can help exponentially in these scenarios. A walkthrough is essentially a visit to the potential workplace by the candidate – an in-person (or video conference)
5 Steps for Better Decision-Making at Work
5 Steps for Better Decision-Making at Work When we’re bombarded with lots of important decisions, we are often so much less effective at making them. In a workplace environment (and often in general) mastering the art of decision-making isn’t about making perfect choices every time; it’s about making informed decisions
3 Helpful Active Listening Tips to Improve Customer Service in 2024
3 Helpful Active Listening Tips to Improve Customer Service in 2024 The holiday season has come to a close, which means the flood of client and customer enquiries is just beginning. In order to navigate the influx of post-holiday queries, customer service representatives should try to master the art of
What Makes a Great Leader? The 5 Key Signs That Will Set You Apart
What Makes a Great Leader? The 5 Key Signs That Will Set You Apart As a leader, the success or failure of your team is a responsibility you shoulder. You must ensure your team is meeting deadlines and reaching goals to help the business succeed. Team leaders walk a fine
Second Interview Tips: 3 Ways to Leave a Lasting Impression and Land Your Dream Job
Picture this: you’ve successfully completed your first interview for your dream position, and you’ve been lucky enough to score a second interview! A second interview can be even more nerve-wracking, as you now know you’re one step closer to securing this new job, but you’re competing with other individuals who
5 Resume Writing Tips to Help You Submit Your Application with Confidence
When you’re applying for jobs, your resume is the first thing a potential employer sees about you. You really need to sell yourself to prove that you are the best candidate for the role, and have the skills, knowledge and personality that will benefit their business. Resume writing can be
3 Reasons Why You Should Find a Job That Aligns with Your Values
Many of us spend more time at our workplace than we do at home. We see our work colleagues more than our family and friends, and our downtime is often spent thinking about work. When we spend so much time contemplating our work life, it is important to spend your