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Our News

Keeping you up to date with Impact and industry news and updates

Mastering Behavioural Interview Questions : Your Guide To Success

17 December, 2024

Behavioural interview questions are a staple in the hiring process. They help employers understand how you’ve handled various situations in the past, which can be a good indicator of how you’ll perform in the future. Here’s how to tackle them effectively: What Are Behavioural Interview Questions? Behavioural interview questions focus

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How to Write a Resignation Letter in Australia (5 Free Templates)

28 November, 2024

A resignation letter needs to do three things: state that you are resigning, name your job title, and give your final working day. Everything else is optional. Keep it to a few short paragraphs, stay professional regardless of how you feel about leaving, and give the notice required by your

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Casual Employee Entitlements in Australia: Rights, Loading and Leave Explained

20 October, 2024

Casual employees in Australia do not receive paid annual leave, paid sick leave, paid public holidays, notice of termination or redundancy pay. In exchange, they are paid a casual loading, most commonly 25% on top of the base hourly rate, to compensate for those entitlements. Casuals still receive a defined

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Virtual Interviews: 5 Key Tips to Prepare for Them

29 April, 2024

With the rise of remote work and global connectivity (especially in the wake of Covid-19), virtual interviews have become a staple in the hiring process for many companies worldwide.   Preparing for a virtual interview requires a unique set of skills to ensure you shine brightly on screen. Whether you’re

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What Are the True Secrets to Building a Strong Team? (3 Tips from Recruitment Experts)

2 April, 2024

What Are the True Secrets to Building a Strong Team? (3 Tips from Recruitment Experts) When it comes to team building, there are countless aspects that should be considered. We should know – as recruitment experts, we’re essentially professional team builders! It would be impossible to include all the secrets to

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3 Reasons Why the “Walkthrough” is Such a Crucial Part of the Recruitment Process

2 March, 2024

We’re not going to lie, as recruiters, sometimes it’s a struggle to find the perfect placement for every role, and vice versa. The often-overlooked “walkthrough” can help exponentially in these scenarios. A walkthrough is essentially a visit to the potential workplace by the candidate – an in-person (or video conference)

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How to Make Major Decisions at Work (and How to Answer It in an Interview)

5 February, 2024

A reliable process for major workplace decisions has five steps: define what you are actually deciding, gather the information that could change your mind, consult the people who will live with the consequences, decide and record your reasoning, then review the process rather than only the outcome. If you have

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3 Helpful Active Listening Tips to Improve Customer Service in 2024

15 January, 2024

3 Helpful Active Listening Tips to Improve Customer Service in 2024 The holiday season has come to a close, which means the flood of client and customer enquiries is just beginning. In order to navigate the influx of post-holiday queries, customer service representatives should try to master the art of

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What Makes a Great Leader? The 5 Key Signs That Will Set You Apart

13 December, 2023

What Makes a Great Leader? The 5 Key Signs That Will Set You Apart As a leader, the success or failure of your team is a responsibility you shoulder. You must ensure your team is meeting deadlines and reaching goals to help the business succeed. Team leaders walk a fine

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Second Interview Tips: 3 Ways to Leave a Lasting Impression and Land Your Dream Job

1 November, 2023

Picture this: you’ve successfully completed your first interview for your dream position, and you’ve been lucky enough to score a second interview! A second interview can be even more nerve-wracking, as you now know you’re one step closer to securing this new job, but you’re competing with other individuals who

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5 Resume Writing Tips to Help You Submit Your Application with Confidence

12 October, 2023

When you’re applying for jobs, your resume is the first thing a potential employer sees about you. You really need to sell yourself to prove that you are the best candidate for the role, and have the skills, knowledge and personality that will benefit their business. Resume writing can be

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3 Reasons Why You Should Find a Job That Aligns with Your Values

11 September, 2023

Many of us spend more time at our workplace than we do at home. We see our work colleagues more than our family and friends, and our downtime is often spent thinking about work. When we spend so much time contemplating our work life, it is important to spend your

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