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Accurate, efficient warehouse despatch staff when you need them

Where logistics precision meets cultural fit
REQUEST A FREE WORKFORCE ASSESSMENT

Get warehouse despatch officers who fit your culture and goals

Accurate order fulfilment starts with the right people. With over 60 years of combined experience, Impact HR Group specialises in placing warehouse despatch officers who blend seamlessly into your operations and culture. Whether you are scaling quickly or need help navigating peak periods, every hire is made with long-term success in mind. 

As a people-first despatch recruitment agency, Impact focuses on cultural fit, responsiveness and reliability to keep your goods moving and your customers satisfied.

Why choose Impact HR Group for despatch recruitment?

Despatch recruitment requires precision, speed and cultural alignment. Impact HR Group connects you with reliable, skilled warehouse despatch officers who thrive in fast-paced environments – helping your business avoid delays, improve accuracy and maintain smooth warehouse operations at every stage of the delivery process.

Right culture

Despatch teams must operate with precision, collaboration and consistency. That only happens when the right cultural fit is in place. Through tailored assessments, Impact identifies candidates who align with your workplace values, communication style and expectations – ensuring a seamless integration into your despatch environment.

Right people

Whether you need to hire a despatch coordinator to lead the charge or a despatch assistant to handle daily processing, finding dependable individuals is crucial. Every candidate is pre-screened for attitude, punctuality and reliability – key traits for roles where timing and accuracy cannot be compromised.

Right skills

From tracking systems to managing dispatch documentation, warehouse despatch staff require strong technical and organisational skills. Impact’s proprietary screening process tests each candidate for relevant competencies – ensuring your new team member has the expertise to meet compliance and performance standards from day one.

Right role

Understanding the distinct needs of your despatch operation is what sets Impact apart. By aligning candidates not only with the job description, but with the pace and structure of your warehouse, each placement supports productivity, reduces errors and enhances overall flow.

We create synergy that drives performance.

Group photo of the Impact HR Group team.

Industries we support for despatch officer recruitment

1.

Warehousing and logistics: Hire warehouse despatch officers who ensure goods are picked, packed and dispatched accurately and on time.

2.

Manufacturing and production: Source despatch coordinators to manage outbound deliveries, maintain documentation, and liaise with internal teams to meet production deadlines.

3.

Distribution centres: Find reliable despatch staff who can handle high-volume order processing, system updates and carrier coordination under pressure.

4.

Retail and wholesale: Support customer satisfaction with despatch assistants who ensure correct and timely deliveries across multiple retail and wholesale channels.

5.

Freight and transport: Place despatch officers who understand chain of responsibility, transport scheduling, and compliance in dynamic freight environments.

Testimonials: Real Voices, Real Impact

There are plenty of recruitment agencies in the market and most are similar in what they offer and rates mostly comparative. The difference with Impact I find is the desire to go that extra mile and treat their clients like family. Keep up the great work, Letizia and team.
- Mark Ward, Site Manager, IFC Global Logistics and Warehousing
Impact’s friendly and focused customer service team goes above and beyond… We look forward to continual growth for both AAF and Impact for years to come. Once again, a big thank you to the team of Impact.
- Richard Wilson, Production Manager, AAF – the world’s largest manufacturer of air filtration solutions
Impact was chosen because they secured key team members for W9 Medical & Dental despite a very difficult employment market. Impact took the time to understand our businesses, position requirements and absolutely nailed it! We are glad to be partnering with them to build a winning team and fulfill our ongoing recruitment needs.
- David Svec, National Operations Manager, W9 Medical & Dental
Read more testimonials

Why partner with Impact HR Group?

Partnering with Impact means accessing tailored recruitment solutions that drive success:

Scale teams quickly:

Adapt effortlessly to fluctuating demand with our extensive talent network, providing qualified candidates to fill roles efficiently and maintain your operations.

Access top communicators:

Choose from a pool of skilled professionals known for their outstanding interpersonal skills and ability to handle even the most complex customer interactions.

Offload hiring administration:

Save valuable time by allowing Impact to manage recruitment logistics, from sourcing and screening to onboarding, so you can focus on your strategic objectives.

Enhance customer satisfaction:

Build a cohesive team of experts who consistently deliver exceptional service, ensuring a positive and professional customer experience.

Experts in workplace and team culture development:

A partnership with Impact means your business will benefit from our experts in workplace culture and high performing teams.

This tailored approach ensures your business stays competitive while building a high-performing, adaptable workforce.

FAQs: Frequently asked questions at our despatch recruitment agency

What does a warehouse despatch officer do?

A warehouse despatch officer oversees the movement of outbound goods. Duties include preparing orders, managing dispatch documentation, liaising with drivers and warehouse teams, and updating tracking systems. Their role is critical to ensuring accuracy, efficiency and timely delivery within the supply chain.

What is the difference between a despatch coordinator and a despatch assistant?

A despatch coordinator typically manages the overall despatch process, schedules deliveries and communicates with logistics partners. A despatch assistant supports this function by preparing orders, handling paperwork and assisting with day-to-day tasks. Both roles are essential but differ in responsibility and level of oversight.

Why does hiring the right despatch staff matter?

The right despatch staff reduce shipment errors, improve delivery times and streamline communication across teams. This leads to higher customer satisfaction, fewer delays and better workflow. Skilled despatch professionals help maintain order accuracy and ensure your warehouse operates efficiently under pressure.

How quickly can you supply warehouse despatch officers?

Impact specialises in rapid recruitment turnarounds. Depending on the role and location, qualified despatch officers can often be placed within 24 to 72 hours.

Do you provide temp despatch officers as well as permanent staff?

Yes. You can hire warehouse logistics staff on a temporary, permanent or temp-to-perm basis. Impact tailors the arrangement to meet your operational needs.

Can you provide despatch coordinators with system experience?

Absolutely. Impact screens for system familiarity, attention to detail and communication skills, ensuring your despatch coordinator can hit the ground running.

What makes Impact different from other despatch recruitment agencies?

It comes down to people-first recruitment and cultural fit. Impact looks beyond résumés to ensure every candidate aligns with your team dynamic and business goals.

Partner with Impact HR Group

Streamline your recruitment process with Impact HR Group’s tailored solutions. From sourcing reliable workers to managing entire teams, Impact partners with you to drive efficiency, quality and growth. Let’s impact the world of work together.
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Address

28 Soldiers Parade,
Edmondson Park
NSW 2174

Contact

support@impacthrg.com.au

1300 004 672

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