General Labourers

Q: Can Impact provide workers for varying shift patterns?

Absolutely. Our candidates are available for day, afternoon, night, and rotating shifts, plus weekend and public holiday coverage.

Your production line doesn’t stop – neither do we

When deadlines loom and orders pile up, you need dependable hands on deck immediately. Impact HR Group connects you with pre-vetted general labourers who understand the pace of production environments and are ready to work from day one.

Why choose Impact HR as your general labourers staffing agency?

Customer service is not just a role – it is the voice and personality of your business. That is why every hire must be made with care.

Right culture

Cultural alignment drives productivity. We assess every candidate not just for skills, but for their ability to thrive in your work environment. Impact understands that production teams need workers who embrace safety protocols, work collaboratively across shifts, and maintain consistent quality standards. Our candidates come prepared to integrate seamlessly into your existing teams, reducing onboarding time and maintaining workplace harmony. Short-term labour hire in warehousing and production increased by 18% in 2023 – we ensure these temporary additions strengthen rather than disrupt your culture.

Right people

Reliability matters when production targets can’t slip. Impact’s rigorous vetting process includes comprehensive background checks, safety compliance verification, and reference validation. We maintain relationships with local candidates who have proven track records in production environments. Whether you need workers for night shifts, weekend coverage, or sudden demand spikes, we have people ready to step in. Our general labourers understand the physical demands of production work and come equipped with the stamina and dedication your operations require.

Right skills

Production efficiency depends on workers who can hit the ground running. Impact ensures all candidates possess essential competencies – from basic workplace safety knowledge to equipment handling capabilities. We verify certifications like forklift licenses and manual handling training before placement. Our pre-screening includes practical assessments relevant to your industry, whether that’s demonstrating proper lifting techniques or understanding warehouse management systems. When specialised skills emerge as requirements, we provide access to targeted training programmes that upskill workers to meet your evolving needs.

Right role

We know production environments inside out. Whether you need packers for a food processing line, warehouse operatives for inventory management, or assembly workers for manufacturing, we match the right people to your specific requirements. Our extensive database includes workers experienced in various production methodologies – from lean manufacturing to just-in-time operations. Nearly 60% of Australian factories report difficulty finding general labourers during peak periods, but with Impact’s proactive recruitment approach, you’ll never face that challenge.

Trust our team of expert general labourer recruiters

We create synergy that drives performance.

Industries we support for customer service recruitment

1.

Manufacturing: We supply assembly line workers, quality checkers, and machine assistants to support high-output manufacturing environments with precision and reliability.

2.

Food Processing: Our labourers are trained in hygienic handling and safety procedures, making them ideal for roles in packing, processing, and sanitation across food production lines.

3.

Warehousing and Logistics: From inventory control to loading and dispatch, we provide dependable workers who understand warehouse workflows and contribute to efficient supply chain operations.

4.

Agriculture and Horticulture: Our seasonal workforce supports farm and field operations with tasks such as harvesting, grading, and packing, helping rural businesses meet time-sensitive demands.

Testimonials: Real Voices, Real Impact

Impact’s friendly and focused customer service team goes above and beyond… We look forward to continual growth for both AAF and Impact for years to come. Once again, a big thank you to the team of Impact.

- Richard Wilson, Production Manager, AAF – the world’s largest manufacturer of air filtration solutions

Impact was chosen because they secured key team members for W9 Medical & Dental despite a very difficult employment market. Impact took the time to understand our businesses, position requirements and absolutely nailed it! We are glad to be partnering with them to build a winning team and fulfill our ongoing recruitment needs.

- David Svec, National Operations Manager, W9 Medical & Dental

Everyone at Impact actually cares about their employees. I have never been more appreciative and grateful for the opportunities they have given me and I would recommend everyone run, not walk, run to your computers and hand in a resumé because you will get a job and Impact will make sure it’s the right job for you!

- Sarayster Kelly

Why partner with Impact HR Group?

Partnering with Impact means accessing tailored recruitment solutions that drive success:

Scale teams quickly:

Adapt effortlessly to fluctuating demand with our extensive talent network, providing qualified candidates to fill roles efficiently and maintain your operations.

Access top communicators:

Choose from a pool of skilled professionals known for their outstanding interpersonal skills and ability to handle even the most complex customer interactions.

Offload hiring administration:

Save valuable time by allowing Impact to manage recruitment logistics, from sourcing and screening to onboarding, so you can focus on your strategic objectives.

Enhance customer satisfaction:

Build a cohesive team of experts who consistently deliver exceptional service, ensuring a positive and professional customer experience.

Experts in workplace and team culture development:

A partnership with Impact means your business will benefit from our experts in workplace culture and high performing teams.

This tailored approach ensures your business stays competitive while building a high-performing, adaptable workforce.

FAQs: Frequently asked questions about customer service recruitment

How quickly can Impact supply general labourers?

We maintain an active pool of pre-vetted candidates ready for immediate deployment. Most urgent requests are fulfilled within 24 hours.

What compliance checks does Impact handle?

We manage all essential verifications including work rights, safety inductions, and industry-specific certifications before placement.

Can Impact provide workers for varying shift patterns?

Partner with Impact HR Group

Streamline your recruitment process with Impact HR Group’s tailored solutions. From sourcing reliable workers to managing entire teams, Impact partners with you to drive efficiency, quality and growth. Let’s impact the world of work together.