Find reliable, experienced freight forwarding staff who keep your supply chain moving

Q: Can you provide temporary or seasonal staff for peak periods?

Yes, we offer flexible workforce solutions to help you scale your operations according to demand. Whether you need temporary staff to cover seasonal peaks, project-based contractors for a specific shipment or a temp-to-perm arrangement to ensure the perfect long-term fit, we can provide reliable, skilled professionals to keep your operations running smoothly. Find out more about our labour hire services.

Q: How quickly can you fill a freight forwarding vacancy?

We pride ourselves on our rapid response to staffing needs. Because we maintain a pre-vetted talent pool of experienced freight forwarders, we can often present qualified candidates much faster than traditional recruitment methods. The exact timeline can vary depending on your specific requirements, but our goal is always to fill your vacancy with a high-quality candidate as efficiently as possible to minimise downtime.

In the fast-paced world of international logistics, having the right people on your team is non-negotiable. Delays in documentation, customs clearance or carrier coordination can lead to significant costs and disrupt your entire operation. Impact HR Group understands the critical need for skilled freight forwarding specialists who can manage the complexities of import and export compliance, ensuring your goods move smoothly across borders.

With Australia’s international freight market projected to grow 6.1% annually through to 2028, the demand for top talent has never been higher. This growth, combined with recent international shipping disruptions that increased the demand for experienced freight professionals by 30% in 2023, has created a highly competitive hiring landscape.

Impact is here to help you navigate it. We connect you with pre-vetted, qualified professionals who are ready to make a tangible difference from day one.

Why choose Impact for your freight forwarding recruitment

We believe successful placements go beyond just matching a CV to a job description. Our approach is built on a comprehensive understanding of your business, ensuring we find candidates who possess the right skills and align with your company culture for long-term success. We focus on four key pillars to deliver a recruitment solution that works.

Right culture

A candidate’s long-term success hinges on how well they fit within your team. We look beyond technical skills to find people whose values and work ethic resonate with your organisation. By focusing on cultural alignment, we help you build a cohesive, motivated and productive workforce. This commitment is why we see high retention rates, saving you time and money on future recruitment.

Right people

Finding the right person is challenging, with 42% of logistics firms reporting difficulty filling forwarding roles due to skill shortages. We solve this problem by providing access to our extensive talent pool of pre-vetted freight forwarding specialists. Our candidates are not just names on a list. They are proven professionals with demonstrated experience in customs clearance, international shipping and supply chain logistics.

Right skills

Our rigorous screening and assessment process ensures every candidate has the precise skills needed to excel. We evaluate their technical knowledge, from logistics software proficiency to understanding complex freight documentation, as well as the soft skills required to thrive in a high-pressure environment. This meticulous approach means you only meet with candidates who are genuinely capable of handling the demands of the role.

Right role

We take the time to understand the specific demands of each freight forwarding position, from handling air and sea freight documentation to coordinating with international carriers. Our expertise in import/export compliance and licensing ensures every candidate we present has the necessary qualifications to meet regulatory requirements, minimising risk and protecting your business from costly errors.

Trust our team of expert freight forwarding specialists recruiters

We create synergy that drives performance.

Industries we support with freight talent

1.

Logistics and Distribution – From third-party logistics providers to national distribution centres, we help source freight forwarding staff who can manage high volumes, tight schedules and diverse transportation modes across complex supply chains.

2.

Manufacturing and Production – Downtime is costly. We place freight coordinators who can synchronise inbound and outbound freight movements with production schedules, ensuring raw materials and finished goods arrive exactly when needed.

3.

Import and Export – Regulatory compliance is non-negotiable. Our candidates are well-versed in documentation, customs regulations, and Incoterms, helping import/export businesses avoid costly delays or legal complications.

4.

Transport and Freight – Whether your operations focus on road, rail, sea or air freight, we recruit forwarding specialists who can liaise with carriers, manage load planning, and troubleshoot transport disruptions in real time.

5.

Warehousing and Fulfillment – In warehousing environments, freight forwarding roles go hand in hand with inventory accuracy and order fulfilment. We provide professionals who understand how freight movements impact warehouse efficiency.

Testimonials: Real Voices, Real Impact

There are plenty of recruitment agencies in the market and most are similar in what they offer and rates mostly comparative. The difference with Impact I find is the desire to go that extra mile and treat their clients like family. Keep up the great work, Letizia and team.

- Mark Ward, Site Manager, IFC Global Logistics and Warehousing

Impact’s friendly and focused customer service team goes above and beyond… We look forward to continual growth for both AAF and Impact for years to come. Once again, a big thank you to the team of Impact.

- Richard Wilson, Production Manager, AAF – the world’s largest manufacturer of air filtration solutions

Impact was chosen because they secured key team members for W9 Medical & Dental despite a very difficult employment market. Impact took the time to understand our businesses, position requirements and absolutely nailed it! We are glad to be partnering with them to build a winning team and fulfill our ongoing recruitment needs.

- David Svec, National Operations Manager, W9 Medical & Dental

Why partner with Impact HR Group?

Partnering with Impact means accessing tailored recruitment solutions that drive success:

Scale teams quickly:

Adapt effortlessly to fluctuating demand with our extensive talent network, providing qualified candidates to fill roles efficiently and maintain your operations.

Access top communicators:

Choose from a pool of skilled professionals known for their outstanding interpersonal skills and ability to handle even the most complex customer interactions.

Offload hiring administration:

Save valuable time by allowing Impact to manage recruitment logistics, from sourcing and screening to onboarding, so you can focus on your strategic objectives.

Enhance customer satisfaction:

Build a cohesive team of experts who consistently deliver exceptional service, ensuring a positive and professional customer experience.

Experts in workplace and team culture development:

A partnership with Impact means your business will benefit from our experts in workplace culture and high performing teams.

This tailored approach ensures your business stays competitive while building a high-performing, adaptable workforce.

FAQs: Frequently asked questions about freight talent

What does your screening process for freight forwarding staff involve?

Our comprehensive screening process is designed to ensure we only present the most suitable candidates. It includes detailed interviews, skills testing relevant to freight forwarding operations, thorough reference checks and verification of all necessary licences and compliance certifications. We assess experience with customs clearance procedures, familiarity with international shipping regulations and proficiency with industry-standard software.

How do you find candidates with specialised experience like air and sea freight?

We have a deep talent network built over years of specialising in logistics and supply chain recruitment. This network gives us access to a pool of passive and active candidates with specific expertise in both air and sea freight. We proactively connect with professionals who have a proven track record in managing the unique documentation, compliance and coordination challenges associated with different freight modes.

Can you provide temporary or seasonal staff for peak periods?

How quickly can you fill a freight forwarding vacancy?

Partner with Impact HR Group

Streamline your recruitment process with Impact HR Group’s tailored solutions. From sourcing reliable workers to managing entire teams, Impact partners with you to drive efficiency, quality and growth. Let’s impact the world of work together.