Level 4

Level 4

Location:

ST MARYS

Contact Name:

Published:

14 June 2026

Despatch Officer

  • Location: St Marys NSW
  • Hours: 11am to 7pm Monday to Friday
  • Competitive Pay – $43.38 per hour

About the Role We are currently seeking an organised and hands-on Despatch Officer to join a fast-paced warehouse and distribution team. This is a key role responsible for coordinating daily dispatch operations, ensuring deliveries run smoothly, and supporting both customers and internal teams. If you thrive in a busy environment, enjoy problem-solving, and take pride in keeping operations running efficiently — we’d love to hear from you.

Key Responsibilities Dispatch & Logistics Coordination

  • Coordinate and maintain an efficient and reliable dispatch service for all customers
  • Organise transportation of customer orders and manage daily delivery runs
  • Manage requests for add-ons to runs (doors, mouldings, etc.) and ensure accurate recording
  • Re-schedule deliveries and manage returns as required Customer Service & Communication
  • Resolve customer enquiries and complaints in a timely and professional manner
  • Manage the Distribution mailbox and respond promptly to all communications
  • Liaise with site supervisors and customers to confirm site readiness for delivery or collection
  • Serve customers at the Despatch Office and manage transactions Administration & Systems
  • Process local and interstate orders, credit returns, and transactions using Titan and related systems
  • Prepare daily interstate backorder reports and distribute accordingly
  • Print and distribute picking slips for next-day operations
  • Finalise and print truck BOLs and run sheets Warehouse Operations
  • Assist with warehouse duties including compiling orders, locating stock, forklift operation, and general warehouse tasks
  • Support operational workflow to ensure orders are picked, packed, and dispatched accurately

About You

  • Experience in dispatch, logistics, or warehouse operations
  • Strong organisational and problem-solving skills
  • Confident communicator with a customer-focused approach
  • Ability to work in a fast-paced environment and manage competing priorities
  • Experience using warehouse/ERP systems (e.g. Titan) highly regarded
  • Forklift licence desirable (or willingness to obtain)

Why Join

  • Stable, full-time opportunity in a growing business
  • Supportive and team-oriented environment
  • Opportunity to contribute to a business that values efficiency, safety, and customer service

Apply Now If you’re ready to take ownership of dispatch operations and be part of a high-performing team, apply today!

Apply Now
Apply Now
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