Retail Assistant

About the Company

Our Client’s boutique chocolate retail store in Barangaroo is a haven for artisan chocolate lovers. They craft premium, small-batch chocolates using natural Australian ingredients and traditional European techniques. With a strong visual identity and a cheeky brand personality, they have created a truly special experience that’s as much about indulgence as it is about connection.

About the Role

We’re looking for a friendly and hands-on Retail Assistant to join our growing team. This casual role is perfect for someone who enjoys a mix of retail and minor café service, with a focus on creating warm, welcoming customer experiences. You’ll also support chocolate sales during busy periods, so versatility and great energy are a must.

Duties & Responsibilities

• Prepare and serve hot drinks (coffee, hot chocolate, etc.)
• Bake and present cookies (pre-made dough, training provided)
• Operate POS system and handle transactions
• Maintain cleanliness and hygiene of the café
• Support chocolate sales during peak hours
• Deliver friendly and efficient customer service

Benefits & Perks

• Work in a stylish boutique retail store in vibrant Barangaroo
• Supportive, down-to-earth team
• Staff discounts on premium handcrafted chocolate
• Enjoy a creative, customer-focused environment
• Opportunity to grow with the business
• Tuesday – Saturday Roster

The Successful Candidate

• Previous café or retail experience preferred
• Confident using POS systems
• Comfortable with basic food and drink prep (training provided)
• Friendly, reliable, and customer-focused
• Able to multitask and assist during peak times
• Available for the following tentative hours:

Tuesday to Friday: 10.30am–3.30pm Saturday: 11am–5pm

Think you’re the right fit? Don’t be shy – apply today and tell us a bit about yourself!

Or, Feel free to give us a call on 1300 004 672 for a confidential discussion.

Kindly note that we value the time taken by all applicants for this position. However, only shortlisted candidates will be contacted due to time constraints.